Frequently asked questions

Explore the FAQs to ensure you're well-prepared to book your party gear with us.

FAQs

Button
  • The following zip code is where we are able to deliver our services to:

    1- 10 Miles Zip code: $50 Fee

    12417
    12429
    12466
    12471
    12486
    12487
    12493
    12514
    12528
    12538
    12569
    12572
    12574
    12578
    12580
    12601
    12602
    12603
    12604

    11-20 Miles Zip code: $100 Fee

    12401
    12402
    12404
    12411
    12419
    12432
    12433
    12440
    12443
    12449
    12456
    12472
    12475
    12484
    12491
    12501
    12504
    12506
    12507
    12510
    12511
    12512
    12515
    12522
    12524
    12525
    12527
    12533
    12537
    12540
    12542
    12545
    12547
    12548
    12550
    12561
    12567
    12568
    12570
    12571
    12581
    12582
    12583
    12585
    12589
    12590
    12592
    12594

  • All orders are made to be delivered and picked up by Bouncing Dreamz LLC team in the Poughkeepsie area. We are committed to providing the best service and ensuring your event is a hit. Let Bouncing Dreamz LLC bring the fun to you with our hassle-free delivery service.

    Fees can range from 1-10 miles range $50/$100 for 11-20 miles. To view our service areas please click below:

    Delivery Areas & Fees


    • All rentals will be delivered between 10am – 8pm and our team are in the area for pick up an hour before the end of the Event unless other arrangements have been made.
    • We require a designated point person to be present at the time of delivery to receive the rentals. Additional wait-time fees may be added to your balance if no one is available.

  • Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

  • All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

  • Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.

  • Rules and Regulations

    1. All weapons are prohibited while using the property of Bouncing Dreamz.
    1. Neither food nor drink is permitted on the property of Bouncing Dreamz.
    1. Those individuals who are visibly intoxicated will not be permitted to use the property of Bouncing Dreamz.
    1. All individuals using the property of Bouncing Dreamz must possess a sufficient level of skill and physical fitness required to participate in the physical activities of Bouncing Dreamz.
    1. All individuals using the property of Bouncing Dreamz must not have any health problems that would increase the risk of injury.
    1. All individuals using the property of Bouncing Dreamz must sign the Liability Waiver and Indemnification Agreement.
    1. It is the responsibility of the individual using the property of Bouncing Dreamz to cease activity and notify a representative of Bouncing Dreamz if he/she feels uncomfortable or is injured.
    1. The individual using the property of Bouncing Dreamz will only participate in those activities that he/she feels capable of performing without increased risk of injury.
    1. All individuals using the property of Bouncing Dreamz agree to obey all safety rules, even those that may not be set forth here, and alert a Bouncing Dreamz representative of any violations of rules or dangerous behaviors by any individual.
    1. Bouncing Dreamz and/or its representative(s) have the right to end all usage of its property by individuals in the event a danger to self or others is presented.
    1. All individuals using the property of Bouncing Dreamz will assume all cost(s) related to any emergency medical care and/or transportation, if such care and/or transportation becomes necessary.
    1. In the event of any injury, the injured individual(s) agree(s) to inform Bouncing Dreamz of such injury(ies) prior to the end of the Event.
    1. All individuals using the property of Bouncing Dreamz are required to wear socks at all times. Shoes are not to be worn on the house and/or castle.

  • Bouncing Dreamz LLC is Insured.

    However, customer is required to sign a Release of Liability Waiver, thus, assuming responsibility for the inflatable(s) and all guests playing on the inflatable during the entire rental period.

    Bouncing Dreamz LLC will not be responsible for any acts of negligence on the part of the customer, their representatives or guests. Customer is responsible for monitoring the inflatable(s) and providing an attendant for the inflatable(s) at all times.